Omni Agent
AI that dials and qualifies — humans who only close.
Omni Agent is a complete AI-first outbound calling platform: AI voice agents dial leads, qualify intent and hand warm conversations to human closers with full context. CRM, dialer, AI orchestration, compliance and analytics in one stack — built so teams get the reach of a large operation without the headcount.
sales teams, collections agencies, survey and research operations, and B2B lead-gen firms — any team running high-volume outbound that wants AI to work the top of the funnel and humans to close only the conversations worth their time.
Everything you need, nothing you don't.
AI voice agents
Build, version and govern AI agents with custom personas, objection libraries, qualification rules and multi-language support.
Smart dialer & routing
Predictive and progressive dialing with answering-machine detection, branded caller ID and intelligent transfer routing.
AI-to-human handoff
Warm whisper transfers that bring in a live agent mid-conversation — with profile, summary and recent turns already on screen.
CRM & lead enrichment
A built-in system of record that auto-fills missing lead data through a configurable enrichment waterfall.
Multi-channel sequencing
Cross-channel journeys per lead — Call → SMS → Email — with condition branching, auto-enrolment and exit-on-reply.
Quality & analytics
Auto-QA scorecards, diarized transcripts, conversion funnels and AI-vs-human performance reporting.
Production-grade
from day one.
Every Omni Agent deployment ships with the operational depth your team expects — observability, role-based access, audit logs and the ability to scale on day one, not after a rewrite.
- Predictive, progressive & preview dialing
- Real-time agent copilot during calls
- Live supervisor wallboard & barge-in
- Consent tracking & opt-out registry
- TCPA / GDPR / CCPA / PDPA enforcement
- Number reputation & branded caller ID
- Per-call cost attribution & budget caps
- Automatic kill-switch & rate limits
- Diarized recordings & transcripts
- WebRTC softphone for human agents
- Provider-agnostic (swap any vendor via config)
- 100 concurrent channels per server
Built for real teams, real workflows.
Let AI work the top of the funnel so your reps spend their day on qualified, ready-to-talk conversations instead of dialing.
Reach more accounts, more consistently, with disclosure enforcement and consent tracking built into every call.
Run large outbound survey and qualification campaigns at a fraction of the cost of a human calling floor.
Plays well with your stack.
About Omni Agent
Want a tour of Omni Agent?
We'll walk you through it live, with your use case in mind — and ship a written proposal within 48 hours.
Talk to us